As a founder, you will (have to) define company goals in the business plan. Basically, these are guidelines that you and your employees use to guide their business activities. On the one hand, they serve as motivation. On the other hand, they also serve as orientation. In this way, clearly defined corporate goals can encourage employees to work harder to achieve them. At the same time, they also form a significant element – so that everyone in the company knows what they come to work for daily.
Therefore, the corporate goals, directly and indirectly, influence the strategic orientation and the work of all employees – it doesn’t hurt to take a closer look at them. The startup platform gives you an overview of a company’s possible goals and explains precisely what they mean. How you want to achieve your business goals is part of operational management, which you don’t have to worry about at this point.
Corporate goals can be divided into different categories – depending on the perspective. Because what is ultimately most important to you in your company is entirely up to you. Usually, however, you will limit your goals in time and divide them into short, medium, and long-term goals. The long-term company goals serve as an overarching vision – if you want to make the world a better place, you could define that as a vision (you should be a little more specific). On the other hand, you will want to meet short and medium-term goals within a reasonable period.
One of the fundamental distinctions is dividing corporate goals into three success goals.
Of course, in most cases, you want your company to be as profitable as possible – so profit maximization is at the forefront of your entrepreneurial activity. In the beginning, however, pure cost recovery can be significant. The economic goals are divided into:
In economics, a distinction is also made between two different principles for achieving economic goals:
This includes dealing with employees, customers, and external service providers, creating a pleasant working atmosphere, safety at work, or the company’s desired image. While such factors aren’t always easy to measure, as a business goal, they help you define what your business stands for.
Environmental protection, recycling, and sustainability are the keywords for the ecological company goals. This may not be so important for many large ventures, but these terms are a big topic in young startups. Because those who follow a green policy not only appear modern and environmentally conscious but may also be able to address new groups of buyers specifically. In this way, any economic disadvantage (due to higher costs) may even become an advantage – economic and ecological corporate goals do not have to be mutually exclusive but can also function in a complementary way.
But, the process goals serve to achieve the result goals. An example: Result goal: You want to increase the number of your customers. Of course, this does not happen by itself but means many small work steps – such as:
These actions need to be organized to measure their success, where the process goals come into play. You use these to determine the extent to which you work to achieve your target result – this is how dreams become concrete work steps:
With the process goals, you determine the way to achieve the result goals.
A distinction is often made between qualitative and quantitative goals. While qualitative goals are not necessarily measurable (customer satisfaction, image), quantitative goals consist of concrete numbers that need to be achieved – such as increasing sales or opening two new branches. Since you want to formulate your business goals as clearly as possible, you need to find a way to make the qualitative goals measurable as well. For example, you could introduce a scale as a tool and orientation to measure qualitative factors. Do you estimate the satisfaction of your customers at a solid 7? Make it an 8 or 9 (and a 10 in the long run, of course)!
There is no sharp distinction between the goals and values of a company – both are closely related. In particular, a company’s social and ecological goals significantly overlap with the respective corporate values. One could most likely say that the values are not what one would like to achieve but what is lived in everyday dealings. They are like the rules of living and working together and determine the culture cultivated in a company. You can set your goals as a slogan on your website, but the values are what you live by in reality, your attitude, and the attitude of your entire team.
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